Privacy Policy

Creatx Karukatha respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, place an order, request customization, or contact us.

1. Information We Collect

We may collect information such as:

Name, phone number and email address
Billing and delivery address
Order and payment-related information
Product customization details, including names, dates, messages and photographs
Information you provide when contacting us
Basic technical information such as IP address, device and browser information, and website activity

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Create customized products
Process payments and arrange shipping
Communicate with you about your orders
Provide customer support
Improve our website, products and services
Prevent fraud or misuse
Send promotional communications where permitted

3. Customized Products

If you provide photographs, names, artwork or other information for customization, we use them primarily to create and fulfil your order. You are responsible for having the necessary rights or permission to provide such content.

4. Payments and Delivery

Payments may be processed by third-party payment providers. We do not intend to store complete card or banking credentials unless required and permitted by law.

We may share necessary information, such as your name, phone number and delivery address, with courier, shipping and service providers to fulfil your order.

5. Sharing Your Information

We do not sell your personal information. We may share necessary information with payment providers, shipping partners, website and technology providers, customer-support services, professional advisers, or authorities where required by law.

6. Data Security and Retention

We take reasonable measures to protect your personal information. We retain information only for as long as reasonably necessary for orders, customer support, business records, legal requirements and other legitimate purposes.

7. Marketing

If you choose to receive promotional communications, we may send information about new products, offers and promotions. You can opt out of marketing communications at any time.

8. Contact Us

Creatx Karukatha

Email: creatx3official@gmail.com

Phone: +91 824 929 1264
Phone: +91 96749 85494

Website: creatxkarukatha.com

Address:
Vivekananda Pally, Rabindra Nagar North,
Kolkata – 700065, West Bengal, India